Swimming option for Versa Lite

[Valerie77]

I’m using a versa light and my swimming option is no longer there. Can you tell me has this excercise option been removed 

Thanks

Valerie 

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @Valerie77.

I am glad to assist you with your concern about the swimming option on your Versa Lite. I would like to confirm that "Swim" is not an option on the Exercise app for the Versa Lite. It is an auto-recognized exercise only and you can confirm this information in this help article: What are my options for swim tracking with my Fitbit device?

I'll be around if you have any additional questions. 

[Valerie77]

Has this option been just removed as I’ve been using up till last week then
nothing

[LiliyaFitbit]

Hi @Valerie77, thank you for your reply. 

I understand your concern and would like to confirm that there was a swim option on the Versa Lite, however it was removed as it is part of the bug. 

Let me know if you have any questions.

[Obs]

How is that acceptable to users ???  Not good enough Fitbit!

[Valerie77]

That’s not good enough why should the user loose out because of issue with you. Is there a fix been put in place to return this to users 

[LiliyaFitbit]

Hi @Valerie77 @Obs, it's good to see you participating in the Community forums. 

I totally understand how you are feeling and appreciate your feedback since this helps us to keep improving. At this time swimming can be tracked as an auto-recognized exercise on the Versa Lite, however I recommend visiting our Feature suggestion board where you can share additional feedback or if you want to see features to be improved. Here our product development teams consult regularly to ensure we're delivering on what our customers need and want. Please take a moment to visit and give us your feedback.

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.

If you have any questions, feel free to let me know.

[SunsetRunner]

@LiliyaFitbit @Valerie77  @Obs  At the time I bought my Versa Lite the description online said this device did NOT track swimming.  That was not a deal breaker for me since it was a feature I really didn't need.  Now I'm finding out that the Versa Lite will automatically track your swim lengths, duration, distance, and pace during the exercise, but "swimming" is NOT available as an exercise shortcut on the app or the device for the Versa Lite.  It is only "auto recognized".  This is completely unacceptable and should be fixed immediately.  I am happy to learn that the Lite does this, but I am not happy that I can't select it as an exercise and I have to depend on the "auto recognize" feature to recognize it.  Personally I like to select my exercises.  While the auto recognize feature is nice, I don't want to do an exercise and find out the feature didn't work.

[LiliyaFitbit]

Hi @SunsetRunner, it's nice to see you again in our Community Forums. 

I understand how you feel regarding the swimming exercise option on the Versa Lite. I appreciate your feedback and time you took to let us know your frustration since this helps us to keep improving. The Feature Suggestions board is constantly monitored by the engineering team and other users can comment and vote on the idea to show their support. You can read the FAQ to better understand how that board works.

If you have any questions, feel free to let me know.

[Dahlas]

I don’t have a swimming tile under my exercise tile. I need to track my swimming, do you have another suggestion on how to do this?