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Sync App with Watch and PC - steps

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‎02-15-2019 08:27

‎02-15-2019 08:27

My watch will track the number of steps and tell the number of hours with 250 steps. The iPhone app and the dashboard when logging into my PC always say 0 hours of steps.

 

Watch is connected via Bluetooth because other key stats are updated normally?

 

Any ideas - TIA

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‎02-15-2019 09:06

‎02-15-2019 09:06

It sounds like it just has not sync'ed to update hours with 250+ steps.

Some stats such as steps, calories, distance, floors, heart rate, but not hours with 250+ steps, can be tracked in real time via bluetooth without having synced.  Other stats, such as hours with 250+, steps require full sync to FItbit computers to get updated.

See Can I see real-time data in the Fitbit app?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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