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Sync, Bluetooth and general issues

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‎12-24-2018 02:30

‎12-24-2018 02:30

Hi,

 

I’m having issues with my Versa. Firstly my Fitbit does not track my sleep and seems to be very laggy (which is annoying since I only horn the Fitbit 4 days ago).

 

Additionally my Fitbit struggles to sync to my phone. The last sync was yesterday evening and I have not been able to sync it since. I have seen other similar forums so I attempted all the trouble shooting steps and I now cannot even connect my Fitbit to the Bluetooth. Instead I keep getting a ‘connection unsuccessful’ message.

 

some advice would be appreciated 🙂

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1 REPLY 1

‎12-24-2018 05:36

‎12-24-2018 05:36

What phone are you using? HERE is a Help Article on syncing issues that might have some useful idwas.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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