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Syncing and notifications issues

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‎05-29-2018 18:16 - last edited on ‎05-30-2018 06:59 by Moderator Alum

‎05-29-2018 18:16 - last edited on ‎05-30-2018 06:59 by Moderator Alum

My Versa worked perfectly with my iPhone 6. I just bought an 8, and it won’t connect, no matter how many times I follow the steps given here. The only way to use my Versa is to keep it paired to my old phone, but then I don’t get notifications.

 

I’m seriously regretting buying a Versa now 😐

 

 

Moderator edit: subject for clarity

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‎05-30-2018 07:01

‎05-30-2018 07:01

It's great to see you around @AmandaBeth3155.

 

I am sorry to hear about the issues you are experiencing with your Versa and will be glad to help you out. Please click in the following links and follow the instructions provided there:

 

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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