help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing but not Syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-19-2019 08:15

‎03-19-2019 08:15

My versa IS syncing- my fitbit shows my steps for today and yesterday and I am getting notifications as well BUT...when I look at previous days, it states it has not sync'd since March 15 AND the time zone is still stuck in PST where I was last week.  I have turned off my phone, restarted bluetooth and restarted my versa.  How do I not lose those most active days?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-19-2019 08:15

‎03-19-2019 08:15

I should also mention that my Android phone states it is connected to the versa.

Best Answer
0 Votes