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Syncing difficulties with OnePlus 7

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‎07-15-2020 10:53 - last edited on ‎07-15-2020 16:09 by Fitbit Moderator

‎07-15-2020 10:53 - last edited on ‎07-15-2020 16:09 by Fitbit Moderator

Hi,

I bought Versa 2 with lot of excitement, but that doesn't last a month. Too many syncing issues. Troubleshooting steps not working at all. Pathetic experience with Fitbit. Never want to suggest this Product and brand anymore. Poor support.

 

Moderator Edit: Clarified subject

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‎07-15-2020 16:09 - last edited on ‎09-03-2025 10:06 by Fitbit Moderator

‎07-15-2020 16:09 - last edited on ‎09-03-2025 10:06 by Fitbit Moderator

Hi @SumanthT, welcome to the Community Forums!

Thanks for your post and input. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

View best answer in original post

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‎07-15-2020 16:09 - last edited on ‎09-03-2025 10:06 by Fitbit Moderator

‎07-15-2020 16:09 - last edited on ‎09-03-2025 10:06 by Fitbit Moderator

Hi @SumanthT, welcome to the Community Forums!

Thanks for your post and input. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

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‎07-16-2020 10:07

In response to RicardoFitbit

‎07-16-2020 10:07

The resolution is not at all helping me.

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