05-20-2018
14:52
- last edited on
05-25-2018
08:35
by
HeydyF
05-20-2018
14:52
- last edited on
05-25-2018
08:35
by
HeydyF
Have looked at various topics, do not see one relating to phone keeps syncing, very annoying, also, tried to restart and or reboot with buttons, but no go, any help much appreciated
Moderator edit: subject for clarity
Best Answer05-25-2018 08:34
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-25-2018 08:34
Hey @Dstaples, welcome aboard! Thanks for trying some steps to sync your Versa. Since the issue persists, I'd like you to tell me which device are you using to sync your Versa. Have you made sure that it is a compatible one? You can check the compatible devices in this link. In the meantime, here you'll find more syncing troubleshooting in this help article: Why won't my Fitbit device sync? so please give it a try and let me know how it goes!
I'll be around!
Best Answer05-28-2018 05:33
05-28-2018 05:33
Thanks for responding, all good, I uninstalled and reinstalled the app, works great
Best Answer05-29-2018 05:09
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more