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Syncing while tracking an exercise bugs out the watch

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‎07-23-2018 22:18 - edited ‎07-25-2018 20:48

‎07-23-2018 22:18 - edited ‎07-25-2018 20:48

I was tracking weightlifting yesterday. I decided to open the watch phone to update my water intake in between sets and the watch auto-synced. That led to the watch bugging out and returning to the watch face. Found out the hard way that syncing will stop tracking the exercise. 

 

I imagine that this issue is not limited to just tracking weights training and applies to any sort of exercise tracking. 

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‎07-25-2018 10:12

‎07-25-2018 10:12

@offgrey Welcome! It's good that the community is growing! Sorry to hear that your exercise tracking was interrupted. I think there is a misunderstanding here. When you are tracking an exercise you can't change screens so if you actually used a different screen it means that the exercise was stopped. A sync won't stop any exercise from being tracked on your Versa.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-25-2018 20:46 - edited ‎07-25-2018 20:47

In response to AlvaroFitbit

‎07-25-2018 20:46 - edited ‎07-25-2018 20:47

Hi @AlvaroFitbit,

 

My mistake, I mentioned watch on my original post, but I meant I opened my phone.

 

I certainly did not change screens on my watch. As far as I know, there's no way I can add to my water intake via the Versa alone. I did open the Fitbit app on my phone to update it however, which caused my watch to auto-sync and then led the watch to bug out enough to remove me from the exercise tracking screen. So a sync did, in fact, stop exercise tracking.

 

 

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