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Syncing with multiple devices

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‎08-22-2019 13:07 - last edited on ‎08-26-2019 17:47 by

‎08-22-2019 13:07 - last edited on ‎08-26-2019 17:47 by

I would like to use my Versa Lite with my iPhone and at least one iPod Touch.  Usually,the device I pick up has become un-paired with the Versa Lite. To re-pair, I have been holding the back button to reboot the Versa.  This sometimes take several tries.  Is there a simpler way to re-pair the tracker and the device?  Shouldn't the pairing be permanent?

 

 

Moderator edit: subject for clarity

 

 

 

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‎08-26-2019 17:59

‎08-26-2019 17:59

Welcome to the Fitbit Community, @Elaray. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing your concern about syncing your Fitbit Versa Lite with your iPhone and iPod Touch. You can sync your device with any compatible phone, tablet, or computer that meets syncing requirements. You don't need to re-pair the device every time you would like to sync your Fitbit Versa Lite. If you use more than one device to sync, just make sure the other device isn't nearby. If the device is nearby, turn off Bluetooth on it.

 

If you receive notifications from your phone on your Fitbit device, you'll need to disable the Bluetooth bond between your phone and Fitbit device before using a different phone or device. I recommend checking the troubleshooting instructions to resolve syncing issue in this help article: Why won't my Fitbit device sync?

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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