help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-24-2021 03:52

‎01-24-2021 03:52

My Versa 2 doesn't stay synced to my phone, have to do it manually all the time. Any ideas of how you keep it synced all the time? 

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎01-24-2021 04:33

‎01-24-2021 04:33

Is this a new issue?

What is the phone?

Author | ch, passion for improvement.

Best Answer
0 Votes

‎01-24-2021 04:40

In response to Guy_

‎01-24-2021 04:40

It's an Honour lite phone and it hasn't synced properly since I've had it. Phone and fitbit need to be really close and I usually have to manually sync it. 

Best Answer
0 Votes

‎01-24-2021 04:49

In response to Prior

‎01-24-2021 04:49

You need to check your exact phone is on the compatible phone list.

Author | ch, passion for improvement.

Best Answer
0 Votes