Text Notifications still not coming through Versa

[Josie444]

Notifications still not coming through for messages. Messenger etc.  Very unhappy. 

Moderator edit: subject updated for clarity

[GrubbyDuck]

Hi @Josie444 

Are you iOS or Android?  

iOS fix is as follows.  I am not an Android user so cannot help you further.

I Am Having Issues with My FitBit Device After Updating to iOS 13 on My iPhone

With the release of iOS 13 permission settings to allow your device to communicate with your phone have changed. If you are experiencing an issue after updating your phone, review the following topics which should solve most issues.

The FitBit app displays the message "Bluetooth is turned off"

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iOS 13 requires Bluetooth Sharing to be turned on for the FitBit app. 

Below are steps to enable this setting.

1. From the iPhone, select Settings

2. Scroll down and select FitBit app

3. Toggle Bluetooth on

NOTE: For the best user experience with your FitBit device and your phone, the Location setting should be set to Always and all toggles should be set to on.

I Am No Longer Getting Smart Notifications on My FitBit Device

To correct this issue follow the steps below:

Check Bluetooth Settings

1. From the iPhone, select Settings

2. Select Bluetooth

3. Under MY DEVICES select the "i" icon next to your FitBit device

4. Toggle Share System Notifications to on

Check Notification Settings

1. From the iPhone Settings, select Notifications

2. Set Show Previews to either Always or When Unlocked

3. Under NOTIFICATION STYLE scroll down and select the Messages app

4. For Messages, toggle Allow Notifications on, ALERTS options should all be checked, and Show Previews must be set to Always (Default) or When Unlocked as show below:

NOTE: With iOS 13, Apple now requires Show Previews be set to Always or When Unlocked to get notifications on any connected device.