help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Text messages on Versa 2 won't clear

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-05-2022 03:39 - last edited on ‎03-05-2022 09:09 by Fitbit Moderator

‎03-05-2022 03:39 - last edited on ‎03-05-2022 09:09 by Fitbit Moderator

I can't clear my text if my watch. How do I reset my watch?

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎03-05-2022 04:08 - edited ‎03-05-2022 06:39

‎03-05-2022 04:08 - edited ‎03-05-2022 06:39

Hi @taylor427 - you can restart your watch with this procedure How do I restart my Fitbit device? 

However, you can also do a full Shutdown from the watch Settings, About menu.

Wait at least 10 seconds for it to complete before placing on the charger to restart and charge it.

 

Also make sure you don't have a syncing problem, though the restart may restore syncing to work properly.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎03-05-2022 05:16

In response to Guy_

‎03-05-2022 05:16

I reset my watch now it won't turn back on. Uuugghhhh!!!!

Best Answer
0 Votes

‎03-05-2022 06:40

In response to taylor427

‎03-05-2022 06:40

@taylor427- did you do a factory reset, if so there is sometimes a bug which can destroy the watch.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎03-05-2022 09:12 - edited ‎06-10-2023 10:44

In response to Guy_

‎03-05-2022 09:12 - edited ‎06-10-2023 10:44

Hi there, @taylor427. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. We‘re taking your comments and sentiments in regards to our products into consideration.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help, please feel free to contact our team back so they can further help you.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes