05-11-2018
20:58
- last edited on
05-14-2018
08:50
by
MarcoGFitbit
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05-11-2018
20:58
- last edited on
05-14-2018
08:50
by
MarcoGFitbit
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I had a pebble and fitbit Alta. I thought the Versa would allow me to wear one only. Yes I wore both. I did the step by step from the book and app. I got text to be able to flash on my Versa but it would disappear after 2 seconds. When I try to pull text down it would say " You are up to date. No notifications". I am sick of battling with this for 4 hours, step by step. Can someone help?
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
02-14-2019 08:35
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02-14-2019 08:35
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I restarted the versa and phone several times, put it on the charger to fully charge and it just started working properly when I got a text. I have no idea why it was disappearing and how it fixed itself. Just glad it’s working again.
02-14-2019
08:37
- last edited on
02-23-2019
09:13
by
MarcoGFitbit
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02-14-2019
08:37
- last edited on
02-23-2019
09:13
by
MarcoGFitbit
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Oh, I'm so happy it's better for you! Hopefully it will start working for me. Crazy how many posts about how bad it is .. You whould think they would get this fixed considering the money we spent on it. I might as well get an Apple Watch. Hahah.
UPDATE:
Did this ever get resolved for you? Got htis yesterday and about the throw it bc mine id doing the exact same thing as you, beyond frustrating.
Moderator Edit; Format.
02-14-2019 09:15
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02-14-2019 09:15
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02-14-2019 09:47
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02-14-2019 09:47
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small price to pay for getting all my notifications .
02-15-2019 06:59
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02-15-2019 06:59
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Confidence in fitbit has disappeared. Time for a new brand!

02-15-2019 07:02
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02-15-2019 07:02
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--
Best,
Ray Palagy

02-15-2019 07:02
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02-15-2019 07:02
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Yes, it is a known flaw of fitbit. Why do we have a Clear All button!!!

02-23-2019 08:08
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02-23-2019 08:08
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Hello @Kbrad, @Kvenz, @rayp, @Asilmd, @Tmary9, I hope you're doing well, it's nice to see you around the Fitbit Community.
I appreciate you have taken the time to share your feedback about this situation, I sincerely apologize for the inconveniences this issue has caused you and for the delay in the response. Please note that this situation has already been reported to our team but at the moment we do not have a specific timeframe for when this will be resolved.
Additionally, note that it is a feature that if you receive a Notification in your Versa and then open the conversation in your phone, the notification will be removed from your watch. This was implemented to prevent your watch getting clogged with old notifications.
Thanks for your patience and understanding, I hope you have a great day.

06-08-2019 03:11
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SunsetRunner
06-08-2019 03:11
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Not sure why they are saying this issue is solved, it’s really annoying having messages disappear. Please change back, it was perfect!!!
06-23-2019 08:23
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SunsetRunner
06-23-2019 08:23
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I updated my iPhone and had the same problem. I was sending myself a test-text. The notification would appear and then disappear immediately off my Versa. And it took me 8 tries to figure out that it's because I was also reading the test-text off my phone immediately. So I sent another and closed the message app quickly before I got a chance to "read" the received test-text off my phone. And finally, the notification stayed on my Versa- but only until I "read" it off my phone. Then it disappeared. And I find that works for me.

08-04-2019 21:37
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08-04-2019 21:37
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Mine is doing the same thing. Very frustrating as it wasn’t like that before. I have tried troubleshooting with no luck.
08-27-2019 06:21
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08-27-2019 06:21
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I’ve tried re-starting watch and phone then re-syncing but my messages are still disappearing quickly and then telling me that I’m all caught up. Any other possible solutions?
08-27-2019 07:53
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08-27-2019 07:53
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Sent from my iPhone

11-02-2019 16:14
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11-02-2019 16:14
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Oh my goodness! Thank you! This has been making me crazy! Now I know why my notifications are all of a sudden disappearing! Problem solved!

11-02-2019 16:18
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11-02-2019 16:18
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Please change it back! I would like the notifications to stay until I delete them!

11-02-2019 20:51
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11-02-2019 20:51
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Hello @MarcoGFitbit I am having a similar problem, my notifications disappear and I’ve followed your troubleshooting steps, but I’ve also noticed that since I updated my phone and Fitbit, I still receive some notifications like phone calls and calendar notifications, but my texts are not notifying me on the Fitbit at all. Any suggestions on how to make my text notifications appear on the watch?
12-08-2019 21:02
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12-08-2019 21:02
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Hello, I tried your suggestion, and it did nothing. Are there any new solutions?
12-08-2019 21:12
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12-08-2019 21:12
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Sent from my iPhone
12-10-2019 02:44
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12-10-2019 02:44
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I'm having same annoying issue since buying a versa 2. Messages flash up on watch but then completely disappear saying all caught up! Very annoying . I've heard it's done on purpose ? I don't even get chance to open the message before it just clears completely .
02-27-2020 19:53
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02-27-2020 19:53
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I have the same issue 😠
