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Text notifications have stopped!

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‎10-24-2018 04:39

‎10-24-2018 04:39

I’m not receiving text notifications on my phone any more. What can I try to get them back?! Have updated app & checked phone settings. Thanks! 

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‎10-25-2018 07:54

‎10-25-2018 07:54

@LauraHHeg A warm welcome to our Community! Sorry to hear about your Versa not getting text notifications. Try refreshing the link between your phone and your Versa by going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. Now setup notifications again.

 

Let me know how it goes!

Alvaro | Community Moderator

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