10-17-2019 23:01
10-17-2019 23:01
Using a Google pixel 2 and I was having connectivity issues before pretty regularly but a quick restart if the Fitbit and /or phone normally did the trick. After this most recent update, I can receive step notifications, calls but no texts. I have already tried every suggestive available on the internet & I am just about over it. Help! Please! So frustrated.
10-18-2019 13:37
10-18-2019 13:37
Without know what suggestions where tried. I could start from scratch.
But being that the phone OS was updated. I would check the notification and fitbit permissionsin the phone settings.
10-19-2019 08:01
10-19-2019 08:01
@Meeziea034 welcome to our Fitbit Community. I'm sorry to hear that your Versa stopped receiving notifications. By the way, thank you for troubleshooting this issue before contacting our forums.
In addition to the information that shared @Rich_Laue, I'd like you to try the troubleshooting steps that are listed in this help article. this article may contain steps that you already tried but you can skip them and proceed with the rest. Finally, monitor your watch and see if the issue persists.
Keep @Rich_Laue and me posted on the outcome.