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The Fitbit app doesn’t recognize my 250 steps per hour-Versa 2

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‎08-01-2021 07:25 - last edited on ‎08-01-2021 18:20 by Fitbit Moderator

‎08-01-2021 07:25 - last edited on ‎08-01-2021 18:20 by Fitbit Moderator

The Fitbit app doesn’t recognize my 250 steps per hour. 

 

Moderator edit: updated subject for clarity

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‎08-01-2021 18:19

‎08-01-2021 18:19

Welcome to the Fitbit Community, @Kuiper018.

 

Thank you for the information provided.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

If you have any question, please let us know.

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