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The back button on my Versa doesn't work.

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‎11-19-2020 10:44 - last edited on ‎11-19-2020 16:59 by Fitbit Moderator

‎11-19-2020 10:44 - last edited on ‎11-19-2020 16:59 by Fitbit Moderator

The back button on my versa doesn't work.

 

Moderator edit: updated subject for clarity

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‎11-19-2020 16:58 - edited ‎11-19-2020 17:00

‎11-19-2020 16:58 - edited ‎11-19-2020 17:00

Welcome to the Fitbit Community @Ynotemerson.

 

I'm sorry to hear that you are having difficulties with the back button of your Fitbit Versa.

 

To try to resolve the issue, please clean the area around the button to remove any debris that could be preventing its functioning. Then, please perform a restart by following these steps.

 

If you have any question, please let us know.

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