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There is a green light on my Versa screen

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‎04-28-2018 18:27 - last edited on ‎10-20-2021 17:15 by Fitbit Moderator

‎04-28-2018 18:27 - last edited on ‎10-20-2021 17:15 by Fitbit Moderator

I recieved my brand new Fitbit Versa watch yesterday in the mail. Since I got it out of the box, the bottom right corner of my new Versa screen has been emitting this green light. It's on every screen and very annoying. I've seen videos and pictures and this is something that doesn't look normal.

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎05-01-2018 10:11

‎05-01-2018 10:11

Hello @annamitchell_94, have a warm welcome to the Fitbit Community, it's great to have you on board! Smiley Happy

 

Thanks for bringing this to my attention, I understand the screen on your Versa is emitting a green light that doesn't look normal. At this moment I would like to ask you to take a picture of your Versa where this particularity is showing and reply to me with it so I can check this further. 

 

Thanks for your patience and understanding, I'll be waiting for your reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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