Time/Clock not working

[LP123HW]

Hi my clocks are not working.  I even downloaded a new clock face to see if that would help but still not working. Says "undefined NaN"instead of the date and "NaN:" instead of the time.  It's happening to all my clocks on versa 3

[Guy_]

HI @LP123HW  -  that is odd.

Have you tried a Shutdown from the watch Settings menu. Wait 10 seconds before placing on the charger to restart it and charge it.

Then make sure it is syncing and load a standard Fitbit clock, such as Pleat.

[LP123HW · Accepted solution]

Hi I downloaded Pleat and some other Fitbit clock faces and pleat is working the others aren't.  I'll stick to pleat for now. It's a little disappointing as I  liked the fact that I could change clocks depending on my mood. Thanks for your answer.

[Guy_]

@LP123HW  - the message you get indicates a fault in the clock face that's why Pleat works.

You can always contact the developer (found at the bottom of the install page) to report it.