03-12-2019
04:45
- last edited on
12-23-2021
15:47
by
DavideFitbit
03-12-2019
04:45
- last edited on
12-23-2021
15:47
by
DavideFitbit
I live in Fla and over the weekend we changed our clocks and hour back. My clock is set on New York et. Now it keeps alerting me “ clock error” try another clock
ive tried America/ ( then a state with et or est and nothing works. There is no America/ fla
HELP
Moderator edit: subject updated for clarity
03-12-2019 10:04
03-12-2019 10:04
Hi, are you using a Third Party Clock Face? If yes, change the Clock Face to one made by Fitbit itself and restart your Versa by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. Good luck!!
03-12-2019 10:45
03-12-2019 10:45
03-12-2019 15:45
03-12-2019 15:45
My Versa suddenly said clock error, too. This has never happened before. As the original poster mentioned, we had a time change over the weekend, but it was working fine until about a half hour ago.
I decided to try a new clock face. I found one I liked, selected it, and it installed successfully.
This is interesting: Both the clock face that stopped working and the one I replaced it with are third-party clock faces. Not only that, they're from the same person. I'm going to contact the programmer and let him/her know.