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Tips to fix syncing issues

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‎08-23-2020 19:14 - last edited on ‎09-08-2020 14:46 by Fitbit Moderator

‎08-23-2020 19:14 - last edited on ‎09-08-2020 14:46 by Fitbit Moderator

Just a reminder if you all are having sync problems, always close the app out completely on your phone or other devices. Don’t just manually drag down the screen to sync and refresh and expect sync fixes. You have to close the app and reopen it. It worked for my sleep sync problems. Happy Fitbiting. 

 

Moderator Edit: Clarified subject

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‎09-08-2020 14:45

‎09-08-2020 14:45

Hi @Rayt2112, it's nice to see you again participating here in the Community Forums!

 

Thanks for taking the time to share some tips and recommendations to resolve syncing difficulties, I'm really happy to know that you were able to fix your issue. Please do not hesitate to contact me back if you require further assistance in the future or if you have any additional questions for me to answer, I'll be here ready to help you out. 

 

Thanks for being part of the Fitbit family!

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