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Tracking Problems

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‎03-13-2021 09:20

‎03-13-2021 09:20

I recently purchased a versa 2 and I am having issues with its accuracy. 

A 3k run which I have done many times and also tracked with an Apple Watch is only clocking at 2.4K on my new Fitbit. 

On top of this I did a leisurely Weight session this morning which was half an hour. My Fitbit clocked 325 calories which i know is incorrect. Has anyone else suffered these issues ? Thanks 

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‎03-13-2021 09:25

‎03-13-2021 09:25

To address distance issues, it is necessary to know whether or not you are connecting your V2 to phone's GPS.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-13-2021 09:44

In response to JohnnyRow

‎03-13-2021 09:44

Hi Johnny, yes it’s connected to my phones GPS, thanks 

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‎03-13-2021 09:47

In response to connor_97

‎03-13-2021 09:47

@connor_97 wrote:

Hi Johnny, yes it’s connected to my phones GPS, thanks 

If you had said not using GPS, I would have suggested looking at stride length, but if using GPS, that's not a factor. Sorry, I'm no help then.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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