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Tracking issues

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‎05-18-2018 17:55

‎05-18-2018 17:55

This versa does not track correctly. It tracked 52,000 steps while at home on a chair. WHAT? This is crazy!!!! I want my simple Flex back. 😑

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‎05-18-2018 20:54

‎05-18-2018 20:54

Same problem here.  Mine tracked 36,000 steps while it was charging over night.  Is there any way to change the steps count on the dashboard?

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‎05-18-2018 23:20

In response to Shirley48

‎05-18-2018 23:20

Id suggest you both try restartingbthe Versa several ti,es and see if it add huge step numbers like that in the future. If you want to get rid of the extra steps, you can log a 'Driving' activity in the app thay will get rid of the steps in the time frame you log it. Instructions follow. Let us know how you go 

Restart your tracker

 

DRIVING ACTIVITY
To log a driving activity go to your app, tap the exercise tile (running man), then the stopwatch icon in the top right corner. On the screen that comes up start to type in Driving and when the list drops down SELECT DRIVING from the list (very importand not to type in the whole word). Fill in the details and Log it.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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