Tracking

[Jane.steele10]

hi I been running today but my fitbit versa 2 hasn't picked up all the calories I normally burn and not picked up all  Distance either so it not tracking it properly. Is there a reason why it not picking up properly? I done the same speed and miles when running so I don't understand why it not tracking

[Rich_Laue]

Which mode did you use to record the run? Did you let Fitbit decide, or manually started the recording? 

Did you get a map of the run? 

[Jane.steele10]

I press running mode one so it recorded. I think it because I had watch on
my wrist to tight so I loosen it abit and i ran this morning and it was ok.

[Jane.steele10]

I use the running mode i had on watch and It didn't show a map.

I ran this morning and it was fine I think I may had the watch on wrist to tight as I tightened it up in the week but I loosen it now and it was back saying  what it should say