Trouble setting up Versa, cant get past the very first screens

[12345walker]

i cant get past the very first screens with setup -- the screen wake and notifications screen.  i watched videos but my screen doesn't move.  What am I doing wrong?

Moderator edit: subject updated for clarity

[Marrrmaduke]

@12345walker What is your Versa's display showing? Is it installing the update? What's your phone model and OS?

[12345walker · Accepted solution]

Thank you for answering. I left my Versa charging overnight and in the morning I was able to finish.
My guess is that our internet was just VERY slow right then and it took forever to synch what it needed. I am still learning how to do things and will take me awhile! I appreciate your response.

Sent from my iPhone

[Marrrmaduke]

@12345walker Yes, your guess is correct. Firmware update is pretty large so it takes a while to download if the network is poor. Next time make sure you're on the strong wifi and both devices (Versa and your phone) are very close to the router! Welcome to the Versa's world! 😄