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True wireless earbuds wont connect left and right sides together

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‎11-28-2018 13:26

‎11-28-2018 13:26

So I bought a pair of bluetooth 5.0 true wireless earbuds from BluePhonic called the Libre.  I can't get it to let me listen to music on both sides at the same time with the Versa.  It will only connect one side at a time.  Any solutions?

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3 REPLIES 3

‎11-29-2018 04:29

‎11-29-2018 04:29

@Road21k A warm welcome to our Community! Sorry to hear that your can't link both sides of your earbuds to your Versa. Not sure how the bluetooth implementation is with these earphones but you can try turning the bluetooth on your Versa, restart it and then turn them back on and link your earphones again.

 

Let me know how it goes! 

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎12-01-2018 17:19

‎12-01-2018 17:19

I’m having the same problem here, I can’t play song with both of my Jaybird Run earbud. The song only plays on right earbud. Why is that?

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‎12-01-2018 17:20

In response to Leeyongzhe

‎12-01-2018 17:20

Mine is Fitbit ionic by the way. 

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