03-25-2020 16:49
03-25-2020 16:49
I am unable to brighten the Versa screen - it remains on dim. I went into settings on the device, but the brightness button does not respond to tapping. Therefore, the advice in the forum regarding settings is unhelpful. Advice?
03-25-2020 17:08
03-25-2020 17:08
If you haven't already, try a restart by holding in left side button until the fitbit logo appears, about 10 seconds. Then after screen returns to normal, try going into settings again and see if you can tap the brightness setting.
If you still cannot, can you successfully tap to enter any setting?
03-25-2020 18:13
03-25-2020 18:13