Unable to accept challenge invite-Versa

[SunsetRunner]

Hi. 

When I click accept to join a fitbit challenge it comes up with 'fitbit currently unavailable'. I am only in one other challenge and this is the first time I have come across this error message in the andriod app.

I have reset my phone, used mobile data instead of WiFi which neither seemed to work

Thanks

Moderator edit: added label

Moderator edit: updated subject for clarity

[Julia_G · Accepted solution]

Hi, @SunsetRunner, this does happen occasionally -- presumably because Fitbit's servers are busy.  I would suggest trying again in an hour or two.  You won't lose any steps by joining an hour or two late -- as long as you join before the joining window closes it will count your steps from the Challenge start.

[SunsetRunner]

Thanks so much for the quick reply.

I have attempted to accept throughout the day (8hrs +) but hopefully giving it the night to sort itself out lol.

Thanks heaps for the reply. It's good to know the steps still coubt. When does the joining window closes?