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Unable to connect to Versa Lite

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‎07-10-2019 05:29

‎07-10-2019 05:29

Continuously getting error message, " Error connecting with Vera Lite. Please make sure your Fitbit is nearby and powered on and then please try again"  I have restarted my fitbit and my phone. I have reinstalled my verse and reinstalled the Fitbit app.  

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‎07-11-2019 17:48

‎07-11-2019 17:48

It's nice to see you again in our Community Forums @Cyns79! 

 

Thank you for sharing the details of the difficulty you're experiencing with connecting your Fitbit Versa Lite to your phone. I appreciate your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts. 

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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