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Unable to do a quick reply with Gmail notifications

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‎11-25-2019 11:01 - last edited on ‎12-02-2019 16:58 by Fitbit Moderator

‎11-25-2019 11:01 - last edited on ‎12-02-2019 16:58 by Fitbit Moderator

when I get an email on my versa through g mail there isn't a reply button.

 

Moderator edit: Subject for clarity 

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3 REPLIES 3

‎12-02-2019 16:58

‎12-02-2019 16:58

Hi @fordf150, welcome to the Community Forums! Sorry for the delay in responding.

 

Thanks for bringing this to my attention, seems odd that you're unable to make a quick reply to your Gmail notifications. To move forward with this, can you please let me know when was the first time you experienced such situation? If you haven't already done so, please restart your device following the next steps and let me know how it goes:

 

  1. For Fitbit Versa, press and hold the back and bottom buttons until you see the Fitbit logo on the screen. 
  2. Let go of the buttons.
  3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device? 

 

Keep me posted.

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‎11-13-2020 14:24

In response to RicardoFitbit

‎11-13-2020 14:24

Have a new Versa 3. Tried restarting but still cannot Quick Reply through any of my email apps. Can only quick reply through Whatsapp and Textra. help!

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‎04-02-2021 04:49

‎04-02-2021 04:49

Has anyone found a solution to this. I've been searching for the last day, and spent hours on a chat with fitbit. Spent hours trying myself.

 

 

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