Unable to get Textra Notifications on my Versa.

[kcummings0105]

Why can I not use Textra as a messages app?  I set it on the app for messages but I can not view the message on my versa. 

Moderator Edit: Clarified Subject.

[Rich_Laue]

Hello @kcummings0105  since you're asking about receiving messages I moved your pretty or odd the thread on responding to messages. 

Nor knowing about Textra or what type of phone you might have?

A few things to check. 

• Make sure your Textra notifications allow up on the phone while the phone is locked. 
• Hold on the left button to get to quick settings and make sure the Vera had notifications turned on. 
• Do you get a notification but unable to read the body? Then what the settings in your textra app
• Check the aorta permissions in the ordering system

Please use the edit function to add package data to the title of possible.  It would help if the title was something like "cancer reward notifications from Textra with the Android phone" or 'not receiving Textra Notifications with the android phone'

[Marrrmaduke]

@kcummings0105 You can. You need to enable the preview in Privacy settings in Textra. See my post here.

[MarcoGFitbit]

Hello @kcummings0105 thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @Marrrmaduke and @Rich_Laue, thanks for all your help.

@kcummings0105 First of all, I would like to apologize for the delay in the response. I appreciate you have brought this to our attention. At this moment, please follow the steps provided by @Marrrmaduke and if his instructions are helpful to you, please mark their post as a solution. This will be very helpful to other members of the Community facing the same situation. 

Thanks for your patience and understanding, if there's anything else we can do for you, please feel free to reply.