help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to install Spotify app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-10-2019 00:56 - last edited on ‎12-11-2019 13:27 by Fitbit Moderator

‎12-10-2019 00:56 - last edited on ‎12-11-2019 13:27 by Fitbit Moderator

I’ve updated the app and the device however it won’t let me install Spotify 

 

Moderator edit: Subject for clarity 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎12-11-2019 13:26

‎12-11-2019 13:26

Hi @KLK74, welcome to the Community Forums!

 

Thanks for bringing this to my attention, seems odd that you're unable to install the Spotify app on your Fitbit Versa. To better assist you, can you please let me know which mobile device are you using with your Fitbit? When was the first time you experienced such inconvenience and how many times since then? Is your Versa running the latest firmware update? If you haven't already done so, I recommend you to check our help article: How do I set up and troubleshoot apps on my Fitbit device? and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions. 

Best Answer
0 Votes