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Unable to link Versa 2

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‎09-25-2023 10:28 - last edited on ‎09-25-2023 13:21 by Fitbit Moderator

‎09-25-2023 10:28 - last edited on ‎09-25-2023 13:21 by Fitbit Moderator

I downloaded the Fitbit app on my phone but when I try to link with Bluetooth, it says that I need an app. What can I do? Thanks

 

Moderator edit: updated subject for clarity. 

 

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‎09-25-2023 16:47

‎09-25-2023 16:47

A warm welcome to the forums @Pibalinda.

Thank you for sharing the inquiry regarding your Versa 2.

Please, try to follow these steps:

  • Log out of the Fitbit app.
  • Force quit the app.
  • Turn off your phone.
  • Restart your Versa.
  • Restart your phone.
  • Open the app and log back in.
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