So due to multiple issues with my Versa, including syncing, I was advised to do a factory reset. I am unable to connect to my home wifi network during Versa set-up. I just get a message after a while saying "an error occurred". My versa is a few cm away from my phone and both are approximately 6ft from my wifi router. Any advice?
If I continue to set up without wifi eventually I get on to the screen below where it says 'connecting' and then an error message saying update failed. I had the same difficulties setting up the device first time round.
Following the error message if I try to do anything on the app it just says 'firmware update required'. If I attempt to update the firmware I get to this screen below:
I have obviously checked all the advice on this screen and made sure that I have bluetooth on, Versa is close by etc but nothing. I've been at this for hours now and can't even set up the Versa after the reset.
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