help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to setup Versa Lite

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-27-2020 06:15 - last edited on ‎06-27-2020 21:48 by Fitbit Moderator

‎06-27-2020 06:15 - last edited on ‎06-27-2020 21:48 by Fitbit Moderator

So tired of this. Pls reply my email!!! 
I attempted to factory reset my fitbit after multiple failed attempt at syncing and now i can’t even set it up !!!!

E6DB7724-83E7-42A9-86D4-260CA5B1890C.jpeg

 

559CFB0F-2843-459B-AA1B-62BB88F94817.png

 

4C6F8FEB-2E8F-4237-BD62-E9CFE715AF31.png

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-27-2020 21:47

‎06-27-2020 21:47

Hi @Kimmyphua, it's nice to see you again participating here in the Community Forums!

 

Thanks for bringing this to our attention and for the images that were shared into your post. Since you already contacted our Customer Support team as shown on one of the images of your post, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

Best Answer
0 Votes