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Unable to update apps and clock-faces.

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‎03-31-2019 22:07 - last edited on ‎04-01-2019 07:57 by Moderator Alum

‎03-31-2019 22:07 - last edited on ‎04-01-2019 07:57 by Moderator Alum

For over an hour now the apps and clock faces can't be updated.

 

Moderator Edit: Clarified Subject.

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‎04-01-2019 08:11

‎04-01-2019 08:11

Hello @Den_in_USA I hope you're doing well, it's nice to see you around. Smiley Happy

 

I appreciate your participation in the Forums and for reporting this situation to us. Tell me, have you checked today and verify that you're able to change clock faces or update the apps on your Versa through the Fitbit app? If you're still having trouble, please force-quit the app and try again. Note that some apps need to be updated through WiFi. 

 

Thanks for your report, if there's anything else we can do for you, please feel free to reply. 

 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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