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Unable to update or install apps on Versa

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‎03-02-2021 18:24 - last edited on ‎03-04-2021 17:21 by

‎03-02-2021 18:24 - last edited on ‎03-04-2021 17:21 by

Hi,

I have just bought my Versa Special Edition. Was quite happy and pleased with new watch. But when I clicked the coach app for update, it took forever to update it. Same as the Spotify app, when I clicked to install, it also took a very long time and failed to install it. Can anyone help me here?

 

 

Moderator edit: subject for clarity 

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‎03-04-2021 17:20

‎03-04-2021 17:20

Welcome to the Fitbit Community, @moyashi.

 

Thanks for the details shared in your post. I understand how you are feeling about this situation and recommend following our troubleshooting tips at How do I set up and troubleshoot apps on my Fitbit device?

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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