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Unable to use Fitbit Pay

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‎09-08-2019 18:14 - last edited on ‎09-12-2019 18:25 by Fitbit Moderator

‎09-08-2019 18:14 - last edited on ‎09-12-2019 18:25 by Fitbit Moderator

I've had my Versa Special Edition for maybe 7 months. I'm STILL waiting to be able to use Fitbit Pay as my bank is still not participating. And now there's a new model? So my "special edition" is outdated before I even get full functionality on it?

Wow....I'm just speechless, and not in a good way.

 

Moderator edit: updated subject for clarity

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‎09-08-2019 20:10

‎09-08-2019 20:10

Hi @lorraineg  it happens with anything manufactured and sold. I got my phone, the next month there was a special on the new model. Got my computer and almost a year later, there was a faster, sleeker model on the shelves. Companies don't always tell us when something new is being released, but it's to be expected. Improvements are being made more rapidly than ever before and it's hard for the consumer to catch up. If you like your Versa SE, then I wouldn't worry about it. Fitbit will continue to update firmware and offer support for their products. If your bank isn't participating, I'd ask your bank to get involved. If your bank won't do it, find a bank that does.

Stepping in the U.S.A. since September 2013. Android 14

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