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Unable to use fitbit Versa 3Smart Watch

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‎07-31-2022 07:29 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

‎07-31-2022 07:29 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

I purchased my Fitbit Versa 3 Smart Watch and read where it is compatible with my iPhone 6 plus. I try to download the Fitbit Health and Fitness App on my phone and I am unable to do so, as my phone operates on IOS 12.5 and the App requires IOS14. What must I do now in order to have the use of my Smart Watch please?

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‎07-31-2022 08:28

‎07-31-2022 08:28

Hi @Tallbrain - you can get a refund within 30 days [45 from Fitbit] or buy a new telephone.

Author | ch, passion for improvement.

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