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Unclear message on Versa screen

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‎12-13-2020 06:12 - last edited on ‎12-14-2020 15:28 by

‎12-13-2020 06:12 - last edited on ‎12-14-2020 15:28 by

Was given used Versa. Set it up. Steps display on dashboard but on screen it says "hourly NaN" and "steps undefined"

 

 

Moderator edit: subject for clarity 

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‎12-13-2020 08:28

‎12-13-2020 08:28

"NaN" is usually computer-speak for "not a number".  I would guess it is a problem with the clock face  selected.  Sometimes third-party clock faces don't keep up with fitbit changes.  Try changing clock face to one "by Fitbit" and I expect it will work.

See How do I change the clock face on my Fitbit device? 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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