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Under warranty replacement for Versa from fitbit

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‎07-07-2019 05:04

‎07-07-2019 05:04

I am struggling to get a new device as a replacement for my under warranty versa from fitbit.

Have been offered a refurbished device instead of a new one. 

Has anyone else faced a similar situation/issue

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‎07-07-2019 07:03

‎07-07-2019 07:03

Hi @Guy0607 

 

Often a refurbished device is sent, per the warranty and returns information - click to read

The warranty period will continue from the date of purchase for the original device. Thanks for coming to the forums.

Stepping in the U.S.A. since September 2013. Android 14

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