help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Update screwed up notifications on versa!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-17-2019 20:03

‎07-17-2019 20:03

No phone notifications work on my phone any more, no texts, calls, calendar, it's so annoying! And customer service says is because my phone Samsung s10+ isn't supported. Are your kidding me? It was working until you guys messed it up! So I don't understand why this is the only way to get it fixed? Horrible option! 

Best Answer
Labels:
1 REPLY 1

‎07-17-2019 23:03

‎07-17-2019 23:03

Hi @Appsuxs  I DO understand how frustrating it is when something doesnt work as it should. When  phone is unsupported it doesnt necessarily mean it wont work, it just means if it stops working with the app then no one will be working on it to get it going again. That doesnt help you at all, I know, but thats the way it happens.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes