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Updated Versa and Stopped Working

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‎07-13-2019 14:57

‎07-13-2019 14:57

This morning i woke up and my Versa was not working. In the app it cues me to update. It took me nearly three hours to update bc I couldn’t get my Versa to work properly. Now about 4 hours later it shut off and I can’t turn it back on. Any help?? Is this a glitch?? 

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3 REPLIES 3

‎07-13-2019 18:02

‎07-13-2019 18:02

Hi @ShaferKt4120 Have you tried restarting it multiple times? If not give that a try (even if you are not getting any feedback from it)

If that doesnt fix it please come back here.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-13-2019 18:31

In response to NellyG

‎07-13-2019 18:31

Yes, I've tried to restart multiple times. Charging it. Hooking it up to my computer. And nothing seems to be working. 

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‎07-13-2019 18:37

In response to ShaferKt4120

‎07-13-2019 18:37

Thanks for confirming you have tried the restarts. I have flagged a moderator to come and help you

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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