VERSA 3 FREEZE TO START SCREEN

[Aristide74]

 

Hello. I need your help urgently.

My Versa 3 watch has a problem: I plugged it into my computer (to charge it) because it had 0% battery. It then booted up like the other times, displaying the Fitbit logo. But since then it remains stuck on the boot screen with the logo, without ever starting. I let it discharge to reload it and try again, but it didn't work. I would like your help because I really need this watch for my activities.

PS: I will contact Fitbit tomorrow evening, because now they are no longer connected.

Thank you.

[Aristide74 · Accepted solution]

To help others :

You have to reset your watch manually. 

[leannej81]

Mine is doing the same but tried resetting it and still the Fitbit logo keeps going on and off