01-09-2023 11:35
01-09-2023 11:35
yesterday I got into a pool gently, using the versa lite, no more than 1 m deep and the clock stopped working. It turned off and I couldn't turn it on anymore. Putting it to charge, I only notice that the watch increases its temperature a lot
Answered! Go to the Best Answer.
01-09-2023 19:45
01-09-2023 19:45
Hi @gabiposse - stop charging immediately if it gets hot, as water has got in and caused internal damage.
As it's not made anymore a Versa 2 would be the most compatible and reliable and cheapest replacement.
Do make a note of the names of any clocks or apps you have so it is easy to find them again for installing.
Author | ch, passion for improvement.
01-09-2023 19:45
01-09-2023 19:45
Hi @gabiposse - stop charging immediately if it gets hot, as water has got in and caused internal damage.
As it's not made anymore a Versa 2 would be the most compatible and reliable and cheapest replacement.
Do make a note of the names of any clocks or apps you have so it is easy to find them again for installing.
Author | ch, passion for improvement.
01-10-2023 02:34
01-10-2023 02:34
Submitted content: Thank you, so what do I do? Ok, with the list of apps, should I buy another
one on my own? No water should have gotten into the clock.
Shouldn't the guarantee cover the expense?
01-10-2023
02:47
- last edited on
09-06-2024
16:52
by
MarreFitbit
01-10-2023
02:47
- last edited on
09-06-2024
16:52
by
MarreFitbit
@gabiposse - the guarantee is 1 to 2 years depending on country law, and you may be outside that already.
If you are inside you may be able to get it replaced under warranty where bought it, but as they are not made any more it may come with complications.
If not you can buy one with a full new warranty.
They are supposed to be waterproof but often aren't or weren't. The seals can degrade over time as well.
Author | ch, passion for improvement.