VERSA LITE NOT TURNING ON

[Maloko]

My versa lite won't turn on and have had it on charge too nothing happens, anyone else having same issue?

[Bisley93]

Same for me, but Versa 2

[Maloko]

I did a chat with them now waiting on an email regards my warranty!! They don't seem to last long know this seems yearly now my fitbit stops working 

[Matrana]

My versa lite is still turning on, but won't track heart rate or steps at all any more. Sometimes it won't wake, and after I push the button several times the screen will get very streaky then turn normal. I contacted then on Sunday, they said they would email me withing 48hrs and I hadn't heard anything back. So today (Thursday) I contacted them and they said since it is out of warranty (it's 15 or 16 months old) they would give me a 35% off code to buy a new Fitbit from their website. But I won't be doing that since their products are only built to last just past the warranty 😞 

[Maloko]

I'm waiting on my email and it will probably say same are yours, I dont think I'll be getting another one as they don't last these days as I've already had a replacement for this one 😔

[Bisley93]

Can you give me the contact! I have the same issue….13 months after purchasing….

[Maloko]

If you come out of this conversation and scroll down to versa help I did it through chat