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Vera 2 keeps restarting by itself

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‎12-27-2020 06:33 - last edited on ‎12-28-2020 10:03 by Fitbit Moderator

‎12-27-2020 06:33 - last edited on ‎12-28-2020 10:03 by Fitbit Moderator

I have noticed lately that my versa 2 has been erratic at tracking steps, wildly out tracking heart rate at times and every day or so it restarts itself. 

Anyone else with the restarting issue? 

 

Cheers

 

 

Moderator edit: format

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‎12-28-2020 10:02 - last edited on ‎02-12-2025 12:55 by Fitbit Moderator

‎12-28-2020 10:02 - last edited on ‎02-12-2025 12:55 by Fitbit Moderator

Hi @SunsetRunner, it's great to see you in our Fitbit Community. Regarding the self restarts issue that your Versa 2 has experienced, I'd like you to restart it manually as described in this help article. Also, I'd like to share this help page, which explains how your Fitbit device tracks your stats.

Finally, please monitor your watch during the next 24 hours and see if the issue gets fixed.

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎01-01-2021 06:18

In response to JuanJoFitbit

‎01-01-2021 06:18

Restarted it manually and will keep an eye on it. Thanks for the response. I have used a Fitbit since 2013, so I know how it tracks, which is why I was aware it was misbehaving.... Thank you.

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