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Verda 2

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‎08-21-2022 05:18

‎08-21-2022 05:18

Has anyone else had problems with there Versa 2, the screen went dark not it’s off can’t see anything, don’t know what to do, I’ve tried live chat can’t get through, does anyone know how to get through to them (phone number ) thanks 

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‎08-21-2022 17:08

‎08-21-2022 17:08

Hello @Silverfox1960 

 

Have you tried restarting your Versa 2 to see if that helps? Just press down and hold the button on the Versa 2 and release the button when you see the Fitbit a logo. You will feel the Versa 2 vibrate letting you know the restart is complete. 

If that doesn’t help I understand you’ve tried getting through to Fitbit Customer Service using the Live Chat but was unable to get through. I’m not sure what’s going on but I’ve heard of multiple individuals today having difficulty as well. You can try calling Fitbit Customer Service directly if you like. 

USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)

Mo information can be found here: https://myhelp.fitbit.com/s/support?language=en_US

 

😃 I hope this provided you an answer to your question. Please let me know

 

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