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Versa 2 Fitbit Not Getting Updates

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‎05-16-2020 22:10

‎05-16-2020 22:10

I have a versa 2 which will not get the latest updates currently on 68.9.12.  in teh app click check for updates and itr says its up to date. i have also factory reset and that changed nothing.have tried resetting and also different devices and a no go how do i get to teh latest version i am 3 updates behind or so

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‎05-18-2020 09:22

‎05-18-2020 09:22

ive had the watch for over a week now and still no updates

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