11-23-2023 08:28
11-23-2023 08:28
For the past few weeks when out walking my watch vibrates and GPS run detect comes on, but I am not running. The vibrating is annoying enough but it is incorrectly recording my exercise data as my walks are not being logged, on a few minutes run here and there. I have switched off the GPS settings in the exercise settings on watch, restarting and done a factory reset as advised but it is still connecting to GPS. Before I move to another product, can anyone tell me if they have had this issue and managed to fix it? It is driving me nuts...
11-23-2023 09:16
11-23-2023 09:16
Try this: On wrist, swipe through horizontally to Exercise App. Select Run, Before starting, note little up arrow at bottom of screen, swipe up from that for options specific to that; continue swiping to 'Run Detect' and turn that off.
Hopefully that will fix your problem.
11-23-2023 22:39
11-23-2023 22:39
Hi Johnny, thanks for responding. I should hsve said, I have turned the run detect off too. Still thinks i'm running 😫
11-24-2023 09:23
11-24-2023 09:23
If you never run, or use the Exercise App when you do, have you turned off Run as an auto-recognized activity? Might not help but worth a shot.
11-24-2023 10:24
11-24-2023 10:24
Yes, I have switched that off. I have done everything I can think of and has been suggested by fitbit support. I am thinking it must be an issue with the watch all of a sudden!
Sorry, I did not mean to reply as best answer, does that mean no one else can respond now?
11-24-2023 10:47 - edited 11-24-2023 10:49
11-24-2023 10:47 - edited 11-24-2023 10:49
I removed 'best answer' designation. Clicked circled check mark near top right corner of text box and was option in drop-down menu.
11-24-2023 11:12
11-24-2023 11:12
Thank you, not saying you didn't provide a good answer! 😊 thanks for your suggestions